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To survive in our ever and rapidly changing technologically advanced, fast-paced and flattening world, we will not only need to rely more and more on our human relationships to succeed, we will actually long for them.

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Learn more about Rebecca Turner and hear her speak.

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“Companies that value, as Turner states, The Human Factor, are the ones that will prosper in today’s fast-paced world.”
--Linda Kaplan Thaler
Co-author of Bang and The Power of Nice
and Chief Executive Officer and Chief Creative Officer of The Kaplan Thaler Group

“In her newest book Virus, Rebecca shares the best of the best; secrets of some of the premier service providers and what they do that ALL companies should do. From case studies to interviews with business leaders, Rebecca focuses in on real-world examples of exemplary service. Virus teaches how to develop your story and have it told by your customers to other prospective customers. This is the secret to real corporate growth.”
--Ed Horrell
Author of The Kindness Revolution
and radio host of Talk About Service (a Memphis, TN based talk show)

“Virus explores why seeing red is a good thing. Business owners and consumers alike should read this book and take away the need for an infusion of true customer service.”
--Kim Olson
Author of Iraq and Back

“Rebecca Turner is focused on customer service! She is passionate about delivering MORE than is expected, in her business and in her books. Rebecca researches, scrutinizes and shares examples of business practices and philosophies that can help you in work and in life.”
--Pam Minick
Inductee of The National Cowboy Hall of Fame, The National Cowgirl Hall of Fame and the Texas Cowboy Hall of Fame, PR/marketing director, Billy Bob’s Texas (World’s largest honky tonk.

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